Find us

Find one of our service centres, agents or access points. We can help with payment and service information for Medicare, Centrelink, and Child Support.

Christmas and New year public holiday closures

Our service centres and most call centres close for national public holidays.

This means you’ll need to do your business with us online or by phone self-service.

We’ll be closed:

Wednesday 25 December 2024
Thursday 26 December 2024
Friday 27 December 2024
Wednesday 1 January 2025.

Smaller sites for rural and regional communities may have extended closures.

If you get a Centrelink payment, you can read more about public holiday reporting and payment dates.

Choose an office type:

You need to select at least one service:
service centres
service centres with specialised Veterans Information Service (VIS)
access points
agents
mobile service centres

To find your nearest office, we need to know where in Australia you are located. Please enter a location:

Using online services

You can now do all of these things online through myGov:

confirm your identity
get a Centrelink Reference Number (CRN)
create a Centrelink online account
link your Centrelink online account to myGov.

You don’t need to visit a service centre or call us to do any of these.

Visiting us

For some services, you can now book an appointment at your chosen service centre.

We can help veterans and their families at our services centres.

Check customer service changes to see if there is an extension or interruption to our service delivery.

Find a service centre near you

Visiting you

We have staff who travel to rural and regional areas in mobile services centres to help customers with our services and payments. Check where and when our mobile service centres are travelling to see if they’re visiting your community soon.

Using self service terminals

If you don’t have the internet at home, you can use our self service terminals.

Find out more about self service.