Find one of our service centres, Agents or Access Points. We can help with payment and service information for Medicare, Centrelink, and Child Support.
Check our where to find us page for details on mobile service and recovery centres in your area.
If you’re affected by restrictions or in self isolation, you can do most of your Medicare, Centrelink, and Child Support business with us online or by phone self service.
You can now do all of these things online through myGov:
- confirm your identity
- get a Centrelink Reference Number (CRN)
- create a Centrelink online account
- link your Centrelink online account to myGov.
You don’t need to visit a service centre or call us to do any of these.
For Centrelink services, you can call ahead to book an appointment at a service centre.
Check customer service changes to see if there is an extension or interruption to our service delivery.
If you don’t have the internet at home you can use our self service terminals. There are some changes due to coronavirus, so check if your local service centre offers this before you visit.
Find out more about self service.